How long does the sending takes?

The cost of sending packages within Holland is depending several factors such as the weight, dimensions, and the choice of delivery speed.

The shipping time for sending items from Holland to another country when purchasing worn stuff is depending on the destination. Please choose the correct countrty for the price while you order.

How are the packages been sent?

At my store, I take privacy and discretion seriously. I can ensure you that all packages are sent discreetly to protect your privacy and maintain confidentiality. Here are some details about how I handle package shipments:

  1. Vacuum Sealing: To keep the quality of the scent, all my products are vacuum sealed before being placed inside the packaging material. 

  2. Discreet Packaging: All packages are carefully packaged to ensure that your purchase is not easily identifiable. Each item is discreetly wrapped and placed inside a plain, unmarked packaging material, such as a black bag, to prevent any external visibility.

Why do I need to pay sending costs?

The cost of shipping depends on the country or region where you are, as well as your preference for home delivery or pickup point. Different countries may have specific costs. All packages includes a track and trace code. 

How can I be in contact with you?

You can contact me using the contact form on my website or reach out to me through one of my social media pages. However, please keep in mind that for custom requests, I will refer you back to the website to make the purchase. If you cannot find what you are looking for on my website, feel free to contact me by email Yoursecretscent@info.com or to send me a text on whatsapp +31623071391 We can discuss if your wish is a possibility. Please note that I do not engage in any explicit or nude content, and I do not reveal my face.

How can I pay?

Payments can be done on the website by Ideal, paypal and Creditcard. If you prefer to pay by Giftcard, please buy one at my Wishlist. Mention at the message what you'll like to have. Please make sure you pay enough for what you order 

Help! I didn't received my package

I'm so sorry to hear that your package didn't arrive. The first step I take is to check the tracking information. Every package comes with a standard tracking number. If the package appears to be missing, I will contact the shipping company for further investigation. If there is no resolution and the package is confirmed to be lost, you will receive a refund. However, please note that if the tracking information indicates that the package has been delivered, but you claim otherwise, I cannot guarantee a refund as it becomes difficult to verify. Refunds are only guaranteed in cases where the package is genuinely lost.